|
About
Us
African Encounter is a small, specialist travel agency passionate about Africa and dedicated to making your safari to Africa an experience of a lifetime.
Although now living overseas we are African born and raised, have travelled extensively throughout both east and southern Africa and have been planning and outfitting safaris since 1994.
We proudly boast extensive experience in both ground operations and itinerary planning. Over many years we have developed a network of safari operators and groundhandlers that allow us the confidence to recommend their services to you without hesitation.
We are not affiliated or allied to any group of lodges or camps and are not influenced or controlled in our selections of accommodation options in any way.
Further, we strongly believe that African Encounter distinguishes itself by the quality and professionalism of our service. We share a common passion for Africa, which motivates us to want to share our unique experiences with you.
We are not a 'volume' agency and are only able to service a modest amount of business each year - our guarantee that you will come to trust and rely on our years of experience and expertise as we work with you to plan that special trip to Africa.
Our PHOTO SAFARI portfolio has grown out of a desire to offer a limited selection of photography specific safaris that focus on some of the very best wildlife areas, both in east and southern Africa and more importantly, those things that make the difference to a keen photographer.
WHY WORK WITH AFRICAN ENCOUNTER?
We know that you have many choices for assistance in planning your trip to Africa, and we believe you will want to work with us for the following reasons:
· Small and personal in approach: By limiting the scope of the destinations we offer, we guarantee a focus on what we know and what we do best. Our mission is to work with each client or group in an individual way, not just take a pre-set package off the shelf.
· Consultative style: We encourage you to talk with us! We take the time to discuss your interests, travel style, budget, and timeframe - all the factors that can influence your trip - to ensure we suggest a tour that's right for you.
· Expertise: There is no better substitute than first hand knowledge when it comes to designing your tour. We have inspected countless safari camps, lodges, and hotels throughout Africa. In addition, we have lived in Africa for many years, thus ensuring we can offer you a 'real life' perspective on the issues you need to consider in planning your trip.
· Experience: Designing a safari can be a bit like completing a jigsaw puzzle! And that's why you'll find that our 25 years of collective experience in the tourism industry will be invaluable to you. We know the "ins and outs" - the detailed logistics - that can make all the difference in the success of your trip.
· Dedication to quality: Our safaris draw on the resources of highly respected professional guides, incorporate the leading safari camps and lodges, and offer unique adventure and safari activities. All services, accommodations, ground operators and travel arrangements are continually monitored and evaluated, to ensure to the best of our ability that we are providing you with the quality of product and service you are looking for.
· Commitment to client service: As our client testimonials will reveal, we strive for excellence in developing our client service skills. We strongly believe that a safari to Africa is truly a "trip of a lifetime" and the onus is on African Encounter to make your dream a reality.
· Local offices: Through our associated offices in Kenya, Tanzania, South Africa, Botswana, Uganda, Zambia and Zimbabwe we continually have our ear to the ground, keeping up to date on what's new and exciting in tourism development in the region, and in turn making these new offerings available to you.
· Timely response: We know that your time is valuable and we are committed to using it effectively. Therefore, our goal is a 24-hour response time to your inquiry. We continually update you on the status of your request, keeping you informed with a keen attention to detail and efficiency - while retaining our creativity and flexibility.
· Competitive prices: Although travel to Africa is not inexpensive, we believe that our tours offer the best value for your money. We will always work with you to maximize your given budget, reducing costs without losing quality, or providing 'extras' to make your tour that much more unique.
· Comprehensive website: www.africanencounter.com is a comprehensive source of information on travel to East, Central and Southern Africa and we encourage you to use this website extensively in planning for your trip. Your feedback is important to us so please let us know what additional information you would like us to include.
WHERE TO NOW?
Whether you are a frequent visitor or this is a once in a lifetime dream trip, it is our pledge to match your expectations with the knowledge and connections we maintain throughout the continent, and in so doing provide a level of service we hope you will find both professional and reassuring.
Africa is a land of many contrasts with much to attract the visitor's interest. Not only does it abound in wildlife but it is also a land of stunning landscapes, fascinating people and boundless adventure. Take a 'browse' through the choice of SELECT TOURS to Africa now and once you have made a selection either CONTACT US with your queries or complete the Booking Request form on the BOOKING page.
We look forward to being of assistance.
|